Location: Pune, Maharashtra
Experience : 1-3 Years
Why Join Us?
Join Lokmanya Multipurpose Co-operative Society as a CRM Executive to enhance
customer relationships, drive customer satisfaction and customer-focused environment.
Job Responsibilities
• Develop and implement CRM strategies to strengthen customer relationships.
• Create and manage loyalty programs to boost retention and repeat business.
• Define and track KPIs to measure CRM and loyalty program effectiveness.
• Implement CRM systems to manage customer data and engagement.
• Design targeted marketing campaigns to nurture customer relationships.
• Maintain customer segmentation for personalized communication.
• Address customer feedback and resolve issues effectively.
Skills Required
• Post-graduate degree in Marketing, Business Administration, or a related field is preferred.
• Experience in designing and executing loyalty programs.
• Knowledge and experience in developing and implementing CRM strategies and
programs.
Our Core Values
At Lokmanya, we believe that a career should be more than just a job; it should be a passion-driven adventure that brings out the best in you. We are not just a company; we are a community of like-minded individuals united by a common purpose: to make a meaningful impact on the world.
At Lokmanya, our core values are the heartbeat of our culture and the driving force behind everything we do. They define who we are as a company and guide our decisions, actions, and interactions with our customers, employees, and partners.